We have a Storage Unit Size Guide to help you determine the right storage unit for your needs.
No, we have a FREE truck or van to move your goods into your unit. Just call the 5A site closest to you and ask for it. We drive the vehicle to your location, you load it, we drive it back to the site, you load your unit.
We have lots of different sized boxes, specialty boxes for fragile items like dishes, glassware, bubble wrap, packing tape and whatever you need to pack your things.
No. Most cities have ordinances against vehicular storage inside storage units.
We bill by anniversary date. The date you rented your unit will show on your contract. Or you may Contact Us to make other arrangements. The most convenient way to pay your bill is with our "auto pay" option using your credit card on file. Another payment method is to use our automated kiosk 24/7, or you may make your payment online.
Chemicals, hazardous waste, drugs, gasoline or any fuels and food products.
No, we give our employees time to be with their families too. However there is always a phone number posted near the gate for emergency purposes.
You may e-mail or phone your local 5A manager, call our toll-free number at (800) 527-7223, Contact Us on our website or you may call our General Manager at (510) 727-1800 ext. 318.
We are always happy to assist our customers. It's important to us to make sure we provide solutions for our clients.
Yes, we have furniture lifts on our properties as well as freight elevators to the upper levels, and flat bed wagons to move large, heavy items.
The steps involved in this process are really simple. All you need to do is:
No. however we can tell you where to find temporary day laborers or moving companies.
Periodically we host an e-waste event for electronic items, and some non-profit organizations will pick up donated items.
Some 5A locations also host "Treasure Hunts" like a flea market where our customers can sell things.
Yes. We have a full line of merchandise, including many sizes of boxes, tape, bubble wrap, specialty boxes for TV's, mirrors and artwork, glassware, dishes - and the packing materials to protect fragile items.
We also have several types of locks for you to choose from to secure your storage unit.
Yes. Free-standing shelves can be placed inside your storage unit. You can get shelving units at Home Depot, Lowes and other retailers.
Yes, we do in Hawaii. Tubs are 6 cubic ft. and are rented for $15. per month.
5A places a high priority on security and wants to keep everone's storage unit safe.
Push the button on the keypad at the front gate to speak to the office attendant.
Offices: 9 am - 6 pm Mon.-Sat.
Closed on Sundays
Yard opens: Mon. - Sat. 7am - 6:45pm
Sundays: 9 am - 5:45 pm
Office: 9 am - 6 pm Mon. - Sat.
Closed on Sundays
Yard opens: Mon. - Sat. 7 am - 6:45 pm
Sundays: 7 am - 2:45 pm
Yes. We offer senior citizens, military, students and non-profits discounts. Ask us for the details.
Yes. We have a great policy to cover a range of pricing. Insurance is now required if you store, however you may use your homeowner's insurance if you have a "storage" clause in your policy to cover your stored goods.